Ameyo Fusion CX
By Ameyo Fusion CX
Onetime(Perpetual License)
Not Available
Platform:
Ameyo Fusion CX is an omnichannel help desk ticketing software that allows agents to handle customer support tickets across various channels from a unified interface. It helps admins track all of their customer support queries and assign or rout them to the right agent. With this ticketing software, companies can support customers on their preferred channels whether it’s email, voice, chat or social media.
Ameyo Fusion CX helps users to define their own business-specific configurations, customize their dashboards and reports, create their own rules, manage their business prompts and more. It also works as collaboration software, enabling team members to communicate and interact with each other.
Ameyo Fusion CX can be integrated with pre-existing business tools to increase its usefulness. With features like screen pop, toolbar integration, two-way synchronization of information, agents get to draw customer-related information in real-time while answering their calls to improve the overall experience.
Pricing of Ameyo Fusion CX
Ameyo Fusion CX Custom Plan
USD 0
- Omnichannel Ticketing
- Sentiment Analysis
- Collaboration
- Heat Map
- Ticket Resolver
- Ticket Prioritization
- Chatbot Integration
- Customer Portal
- Omnichannel Ticketing
- Sentiment Analysis
- Collaboration
- Heat Map
- Ticket Resolver
- Ticket Prioritization
- Chatbot Integration
- Customer Portal
Key Features of Ameyo Fusion CX
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Business Hours,Online (Ticket)
Customization:
No
Languages Support:
English
Who uses Ameyo Fusion CX
SMEs
Enterprises
Company Details
- Company Name: Ameyo Fusion CX
- Website: Visit Website
- Headquarter:
Gurgaon, Haryana India
- Social Media:
Description
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Ameyo Fusion CX Video
Ameyo Fusion CX Screenshots
User Reviews Write a Review
FAQ's
Q. Who are the main user group of Ameyo Fusion CX?
The user group of Ameyo Fusion CX are as follows :
- Enterprises
- SMEs
- SMEs
Q. How much does Ameyo Fusion CX cost?
Ameyo Fusion CX has 1 plans,
- Ameyo Fusion CX Custom Plan USD 0
Q. What are the main features of Ameyo Fusion CX?
The key featuers of Ameyo Fusion CX are as follows :
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
Q. What pricing model does Ameyo Fusion CX support?
Ameyo Fusion CX pricing model : Onetime(Perpetual License)
Q. Is Ameyo Fusion CX is online or offline?
Ameyo Fusion CX is Online Software.
Q. Is customization possible in Ameyo Fusion CX?
No
Q. What type of support does Ameyo Fusion CX provide?
Ameyo Fusion CX offers Business Hours,Online (Ticket) support.
Q. What type of guides provided by Ameyo Fusion CX for training?
Ameyo Fusion CX provides Help Guides,Blogs,Video Guides for the software training.
