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Servicedesk, IT Asset Management, Network Inventory, Movable Asset Management, and Physical Inventory are all available through SaaS pricing, which includes hosting, backups, updates, and email assistance. Hosting is done in secure DATA CENTERS in France and Canada for SAAS mode. In SAAS mode, for example, the price for an infrastructure of 2000 assets including the Asset Management and Physical inventory modules would be €43/month, billed annually. Discounts are available for larger quantities. Equipment and labels are not included.
Pricing of Simplydesk
Basic Helpdesk
USD 0
- Priority management
- E-mail management
- Unlimited number of customers
- Self-service portal
- Reports
- Automatic notifications
- Priority management
- E-mail management
- Unlimited number of customers
- Self-service portal
- Reports
- Automatic notifications
SimplyAsset
USD 0
- Asset management
- Network Scan
- Active Directory Link
- Purchases/stocks/Budgets Module
- Package Distribution
- Network Mapping
- Asset management
- Network Scan
- Active Directory Link
- Purchases/stocks/Budgets Module
- Package Distribution
- Network Mapping
Advanced Helpdesk
USD 0
- Service Contracts (SLAs)
- Custom forms
- Knowledge base
- Tasks and Timesheet Management
- Workflow Management
- Service Contracts (SLAs)
- Custom forms
- Knowledge base
- Tasks and Timesheet Management
- Workflow Management
Key Features of Simplydesk
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Online (Ticket)
Customization:
No
Languages Support:
English
Who uses Simplydesk
SMEs
Enterprises
Company Details
- Company Name: Simplydesk
- Website: Visit Website
- Headquarter: Lyon,
- Social Media:
Description
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FAQ's
Q. Who are the main user group of Simplydesk?
The user group of Simplydesk are as follows :
- Enterprises
- SMEs
- SMEs
Q. How much does Simplydesk cost?
Simplydesk has 3 plans,
- Basic Helpdesk USD 0
- SimplyAsset USD 0
- Advanced Helpdesk USD 0
Q. What are the main features of Simplydesk?
The key featuers of Simplydesk are as follows :
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
Q. What pricing model does Simplydesk support?
Simplydesk pricing model : Onetime(Perpetual License)
Q. Is Simplydesk is online or offline?
Simplydesk is Online Software.
Q. Is customization possible in Simplydesk?
No
Q. What type of support does Simplydesk provide?
Simplydesk offers Online (Ticket) support.
Q. What type of guides provided by Simplydesk for training?
Simplydesk provides Help Guides,Blogs,Video Guides for the software training.
