Papercups is an open-source live chat platform that allows you to communicate with your customers. The software includes a widget that may be customized with color, greetings, text, and more. You may modify your color, greetings, wording, and more without needing to know any coding thanks to their intuitive UI. You may save time and money by using Papercups to communicate with your consumers.
Chat, email, Slack, and SMS can all be used to organize and respond to communications. It's an open-source, privacy-focused alternative to Intercom, Drift, and Zendesk. The platform has a sophisticated, feature-rich dashboard that simplifies customer support and feedback. You can respond from any location where you are working. Slack, their dashboard and their mobile app all allow you to respond to discussions. It eliminates the inconvenience of needing to log in to another dashboard.
Papercups is a developer-friendly open-source project
Pricing of Papercups
Starter
USD 0
- 2 seats included
- 100
- 000 messages
- 30 day message retention
- Customizable chat widget
- 2 seats included
- 100
- 000 messages
- 30 day message retention
- Customizable chat widget
Lite
USD 34
/Month
- Includes features of Starter plan
- plus
- 4 seats included
- Unlimited messages
- 3 months data retention
- Private notes
- Reply from Slack
- Includes features of Starter plan
- plus
- 4 seats included
- Unlimited messages
- 3 months data retention
- Private notes
- Reply from Slack
Team
USD 94
/Month
- Includes features of Starter plan
- plus
- 10 seats included
- Unlimited data retention
- Website screen sharing
- Webhooks
- Priority support
- Includes features of Starter plan
- plus
- 10 seats included
- Unlimited data retention
- Website screen sharing
- Webhooks
- Priority support
Enterprise
USD 0
- Includes features of Team plan
- plus
- Unlimited seats
- On premise deployment
- Custom integrations
- Includes features of Team plan
- plus
- Unlimited seats
- On premise deployment
- Custom integrations
Key Features of Papercups
- Agent Scheduling
- Call Me Option
- Co-Browsing
- Knowledge Database
- Offline Form
- Persistent Chat
- Shortcut Messages
- Visitor Targeting
- Video Chat
- Transfers
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Online (Ticket)
Customization:
No
Languages Support:
English
Who uses Papercups
SMEs
Enterprises
Company Details
- Company Name: Papercups
- Website: Visit Website
- Headquarter: New York,
- Social Media:
Description
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Papercups Video
Papercups Screenshots
User Reviews Write a Review
FAQ's
Q. Who are the main user group of Papercups?
The user group of Papercups are as follows :
- Enterprises
- SMEs
- SMEs
Q. How much does Papercups cost?
Papercups has 4 plans,
- Starter USD 0
- Lite USD 34 /Month
- Team USD 94 /Month
- Enterprise USD 0
Q. What are the main features of Papercups?
The key featuers of Papercups are as follows :
- Agent Scheduling
- Call Me Option
- Co-Browsing
- Knowledge Database
- Offline Form
- Persistent Chat
- Shortcut Messages
- Visitor Targeting
- Video Chat
- Transfers
Q. What pricing model does Papercups support?
Papercups pricing model : Onetime(Perpetual License)
Q. Is Papercups is online or offline?
Papercups is Online Software.
Q. Is customization possible in Papercups?
No
Q. What type of support does Papercups provide?
Papercups offers Online (Ticket) support.
Q. What type of guides provided by Papercups for training?
Papercups provides Help Guides,Blogs for the software training.
