Adereso Helpdesk software is a platform used to receive your customers' questions in one place for better experiences. The software offers tools to track messages with our ticket system to improve agent performance and simplify your customer service tasks. Collaborate with team and generate reports to measure business performances across channels. Small, Medium companies make use of the software.
Pricing of Adereso Helpdesk
Professional
USD 49
/User/Month
- Up to 10
- 000 API requests
- 1 Weekly export
- 100 escalations per week
- Up to 1 month of historical data
- WhatsApp for USD $49 per Month
- Twitter for $45 per Month
- Up to 10
- 000 API requests
- 1 Weekly export
- 100 escalations per week
- Up to 1 month of historical data
- WhatsApp for USD $49 per Month
- Twitter for $45 per Month
Business
USD 69
/User/Month
- Up to 50
- 000 API requests
- 3 Exports per week
- 1
- 000 escalations per week
- Up to 3 months of historical data
- WhatsApp for USD $41 per Month
- Twitter for USD $38 per Month
- Up to 50
- 000 API requests
- 3 Exports per week
- 1
- 000 escalations per week
- Up to 3 months of historical data
- WhatsApp for USD $41 per Month
- Twitter for USD $38 per Month
Enterprise
USD 0
- Minimum 10 users
- Unlimited API requests
- Unlimited exports
- Unlimited escalations
- Unlimited historical data viewing
- 1 WhatsApp account
- 1 Twitter account
- Minimum 10 users
- Unlimited API requests
- Unlimited exports
- Unlimited escalations
- Unlimited historical data viewing
- 1 WhatsApp account
- 1 Twitter account
Key Features of Adereso Helpdesk
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Online (Ticket)
Customization:
No
Languages Support:
English
Who uses Adereso Helpdesk
SMEs
Enterprises
Company Details
- Company Name: Adereso Helpdesk
- Website: Visit Website
- Headquarter: México ,
- Social Media:
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FAQ's
Q. Who are the main user group of Adereso Helpdesk?
The user group of Adereso Helpdesk are as follows :
- Enterprises
- SMEs
- SMEs
Q. How much does Adereso Helpdesk cost?
Adereso Helpdesk has 3 plans,
- Professional USD 49 /User/Month
- Business USD 69 /User/Month
- Enterprise USD 0
Q. What are the main features of Adereso Helpdesk?
The key featuers of Adereso Helpdesk are as follows :
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
Q. What pricing model does Adereso Helpdesk support?
Adereso Helpdesk pricing model : Monthly,Yearly
Q. Is Adereso Helpdesk is online or offline?
Adereso Helpdesk is Online Software.
Q. Is customization possible in Adereso Helpdesk?
No
Q. What type of support does Adereso Helpdesk provide?
Adereso Helpdesk offers Online (Ticket) support.
Q. What type of guides provided by Adereso Helpdesk for training?
Adereso Helpdesk provides Help Guides,Blogs for the software training.
