FieldEquip is a digital field service management platform that helps field technicians and service providers collaborate and connect with their customers. The platform increases operational efficiency, enhances workforce skills of field technicians about equipment and provides remote diagnostic and analysis capabilities through AI-enabled data analytics. It allows users to monitor the workflows in real-time besides offering proactive and predictive maintenance measures. Further, with FieldEquip customers gets real-time access to the equipment productivity and service history-related information through a web portal. They can also open work requests simply by scanning a machine’s service tag. The platform allows field technicians to access work history, equipment diagnostic data, schematics, checklists, training videos and documents. It reduces the time from order to cash by offering electronic signature and other information uploading facilities in the field itself. Admins can also easily find the field locations of their technicians and record time movements through GPS.
