SolarWinds Service Desk
ALWAYS EVOLVING.
SolarWinds Service Desk is a cloud-based IT help desk system that, via intelligent ticket routing, automated workflows, and integrated asset management, has helped enterprises save costs per ticket by up to 15% and problem resolution times by up to 48%. Together with an AI-powered knowledge library, this may provide your staff with the tools they need to find solutions to issues quickly.
Pricing of SolarWinds Service Desk
Team
Per Month
- Collaboration Tools
- Incident Management
- Satisfaction Surveys
- Service Portal
Business
Per Month
- Approval Workflows
- Automations
- Benchmarking
- Purchase Order Management
- Release Management
Professional
Per Month
- Contract Management
- Dashboards
- License Compliance
- Reporting
- Visual Mapping
Enterprise
Per Month
- API Access
- Audit History
- Customizable Email Templates
- Scheduled Reports
- Third-Party Integrations
Key Features of SolarWinds Service Desk
- Configuration Management
- Contract/License Management
- Inventory Management
- Maintenance Management
- Supplier Management
- Compliance Tracking
- Cost Tracking
- Requisition Management
- Audit Management
- Procurement Management
Specification
Other Categories:
Knowledge Base Software, IT Asset Management Software, eProcurement Software
Deployment:
Cloud Hosted,Hybrid,On Premise,Any
Customer Support:
Phone,Email,Live Chat
Customization:
Yes
Languages Support:
English
Who uses SolarWinds Service Desk
StartUps
SMEs
Agencies
Enterprises
Company Details
- Company Name: SolarWinds
- Website: Visit Website
- Headquarter: , United States
- Social Media:
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FAQ's
The user group of SolarWinds Service Desk are as follows :
- Startups
- SMEs
- Agencies
- Enterprises
SolarWinds Service Desk has 4 plans,
- Team USD 19 Per Month
- Business USD 39 Per Month
- Professional USD 69 Per Month
- Enterprise USD 89 Per Month
The key featuers of SolarWinds Service Desk are as follows :
- Configuration Management
- Contract/License Management
- Inventory Management
- Maintenance Management
- Supplier Management
- Compliance Tracking
- Cost Tracking
- Requisition Management
- Audit Management
- Procurement Management
SolarWinds Service Desk pricing model : Yearly,Monthly,Onetime(Perpetual License)
SolarWinds Service Desk is Cloud Hosted,Hybrid,On Premise,Any Software.
Yes
SolarWinds Service Desk offers Phone,Email,Live Chat support.
SolarWinds Service Desk provides Help Guides,Video Guides,Blogs,Webinars,On-Site Training for the software training.