Social Reech is a tool that helps users get exceptional customer service over Twitter. It collaborates with the client's team to solve queries of their customers. The whole team can access updates over Twitter since the tool stays in constant sync so that no tweets are missed. One can assign customer tweet queries to the designated person in the team to get the query resolved. Users can also monitor keywords across the Internet from popular sources such as HackerNews, Reddit, Web Articles, and more. They can also leverage features like Auto Tag, Auto-Assign, Auto Close with custom automated rules enables teams to automate workflows. This allows customer issues to be solved with regular conversational follow-ups. Users can also Auto open conversations on a later date and manage multiple twitter accounts from a centralized dashboard. And this they can access statuses of team members in real-time, workflow redundancy and duplication can be eliminated.
Pricing of Social Reech
Small
USD 29
/Month
- 2 Users
- 2 Social Profiles
- 2 Users
- 2 Social Profiles
Unlimited
USD 249
/Month
- Unlimited Users
- Unlimited Social Profiles
- Unlimited Keywords
- Unlimited Automated Rules
- Unlimited Users
- Unlimited Social Profiles
- Unlimited Keywords
- Unlimited Automated Rules
Enterprise
USD 0
- Includes features of Unlimited plan
- plus
- Team Member Report Activity
- Granular Permissions
- Service-Level Agreement (SLAs)
- Enterprise-grade security
- Includes features of Unlimited plan
- plus
- Team Member Report Activity
- Granular Permissions
- Service-Level Agreement (SLAs)
- Enterprise-grade security
Key Features of Social Reech
- Brand Tracking
- Content Management
- Multi-Account Management
- Social Media Monitoring
- Customer Engagement
- Posts Scheduling
- Multi-User Collaboration
- Auto Publishing
- Analytics (Social Media)
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Online (Ticket)
Customization:
No
Languages Support:
English
Who uses Social Reech
Personal
SMEs
Enterprises
Company Details
- Company Name: Social Reech
- Website: Visit Website
- Headquarter: Salt Lake,
- Social Media:
Description
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Social Reech Video
Social Reech Screenshots
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FAQ's
Q. Who are the main user group of Social Reech?
The user group of Social Reech are as follows :
- Personals
- Enterprises
- SMEs
- SMEs
Q. How much does Social Reech cost?
Social Reech has 3 plans,
- Small USD 29 /Month
- Unlimited USD 249 /Month
- Enterprise USD 0
Q. What are the main features of Social Reech?
The key featuers of Social Reech are as follows :
- Brand Tracking
- Content Management
- Multi-Account Management
- Social Media Monitoring
- Customer Engagement
- Posts Scheduling
- Multi-User Collaboration
- Auto Publishing
- Analytics (Social Media)
Q. What pricing model does Social Reech support?
Social Reech pricing model : Monthly,Yearly
Q. Is Social Reech is online or offline?
Social Reech is Online Software.
Q. Is customization possible in Social Reech?
No
Q. What type of support does Social Reech provide?
Social Reech offers Online (Ticket) support.
Q. What type of guides provided by Social Reech for training?
Social Reech provides Help Guides,Blogs,Video Guides for the software training.
