Gainsight CS is a customer success system that analyzes the customer journey across many channels to help firms streamline activities such as onboarding, retention, support, workflow management, and more. With Gainsight CS, managers can use video tutorials, walk-throughs, and other support resources to manage the training and implementation of new operations on the platform. Additionally, white-label capabilities are included in Gainsight CS, allowing businesses to design customised surveys using templates, issue automatic follow-up reminders, and evaluate client replies using machine learning and text analytics.
Some other notable capabilities of Gainsight CS include account planning, interaction tracking, targeted campaigns, alerts, goal management, and more. Furthermore, a video messaging tool allows users to make and distribute short movies to customers in order to increase consumer interaction. Gainsight CS allows teams to communicate client updates, insights, notes, emails, and to-do lists with external and internal stakeholders, allowing for
Pricing of Gainsight CS
Gainsight CS
USD 0
- Health Scoring
- Success Planning
- Proactive Playbooks
- Journey Orchestration
- Customer 360
- Scorecards
- TimeLine
- Horizon Analytics
- Health Scoring
- Success Planning
- Proactive Playbooks
- Journey Orchestration
- Customer 360
- Scorecards
- TimeLine
- Horizon Analytics
Key Features of Gainsight CS
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Online (Ticket)
Customization:
No
Languages Support:
English
Who uses Gainsight CS
SMEs
Enterprises
Company Details
- Company Name: Gainsight CS
- Website: Visit Website
- Headquarter:
San Francisco, California United States
- Social Media:
Description
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Gainsight CS Video
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FAQ's
Q. Who are the main user group of Gainsight CS?
The user group of Gainsight CS are as follows :
- Enterprises
- SMEs
- SMEs
Q. How much does Gainsight CS cost?
Gainsight CS has 1 plans,
- Gainsight CS USD 0
Q. What are the main features of Gainsight CS?
The key featuers of Gainsight CS are as follows :
Q. What pricing model does Gainsight CS support?
Gainsight CS pricing model : Onetime(Perpetual License)
Q. Is Gainsight CS is online or offline?
Gainsight CS is Online Software.
Q. Is customization possible in Gainsight CS?
No
Q. What type of support does Gainsight CS provide?
Gainsight CS offers Online (Ticket) support.
Q. What type of guides provided by Gainsight CS for training?
Gainsight CS provides Help Guides,Blogs for the software training.
