

ClickDesk

Software BY ClickDesk Corp.
Pricing of ClickDesk
PRO
- Chat Conferencing
- CRM Integration and API
- Video Chat
- Post Chat Survey
- Reports and History
LITE
- Unlimited Chats
- Widget Customization
- Chat Transfer & Groups
- 99.5% Uptime & SSL Security
FREE
- 30 chats
- Handle 25 tickets
- Audio calling
- Localization of chat widget
- Customize basic settings
Key Features of ClickDesk
- Alerts/Escalation
- Asset Management
- Automated Routing
- Billing & Invoicing
- Change Management
- Collaborative inbox for teams
- Community Forums
- Contract Management
- Customer Data Base
- Customized Branding
- Document Management
- Document Storage
- Email Delegation for Gmail
- Email Integration
- Email notes for Gmail
- Email reminders and snooze
- Help Desk Management
- IT Asset Management
- Inbox Queue Management
- Incident Management
- Interaction Tracking
- Inventory Management
- Issue Tracking
- Knowledge Base
- Knowledge Base Management
- Known Issue Management
- Live chat system
- Macros
- Multi-Channel Communication
- Multiple Brands Products
- Network Monitoring
- Online Activation
- Online Forums
- Problem Management
- Real Time Chat
- Real Time Comparisons
- Release Management
- Requirements Review
- Saas help desk software
- Self Service Portal
- Service Catalog Management
- Service Desk (ITIL ITSM)
- Service Level Agreement (SLA) Management
- Service Level Management
- Share Emails in Gmail
- Shared Gmail Labels
- Shared Mailboxes
- Social Media Integration
- Software Metrics
- Surveys & Feedback
- Third Party Integration
- Ticket Management
- To-Do List
- Agent Scheduling
- Assignment Management
- Automatic Chat Translation
- Automatic Greetings
- Call Me Option
- Canned Responses
- Chat History
- Chat Widget
- Co-Browsing
- Conversation Notes
- Customized Branding
- File Sharing
- Geo Targeting
- Geo Targeting
- Google Analytics, Webmaster & Sitemap
- I Spy
- Knowledge Database
- Labels
- Multi Website Support
- Offline Form
- Persistent Chat
- Personal Greetings
- Pre and Post Chat Forms
- Proactive Chat
- Proactive Invitations
- Real Time Monitoring
- Screen Sharing
- Shortcut Messages
- Social Media Integration
- Supervise Chats
- Third Party Integration
- Transfers / Routing
- Visitor Tracking
- Visitor banning
- Website Visitor Tracking
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Phone,Email,Live Chat,Online (Ticket)
Customization:
Yes
Languages Support:
Who uses ClickDesk
StartUps
SMEs
Agencies
Company Details
- Company Name: ClickDesk Corp.
- Website: Visit Website
- Headquarter: ,
- Social Media:
Description
Alternative
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User Reviews Write a Review
FAQ's
The user group of ClickDesk are as follows :
- Startups
- SMEs
- Agencies
ClickDesk has 3 plans,
- PRO INR 1650
- LITE INR 990
- FREE INR 0
The key featuers of ClickDesk are as follows :
- Alerts/Escalation
- Asset Management
- Automated Routing
- Billing & Invoicing
- Change Management
- Collaborative inbox for teams
- Community Forums
- Contract Management
- Customer Data Base
- Customized Branding
- Document Management
- Document Storage
- Email Delegation for Gmail
- Email Integration
- Email notes for Gmail
- Email reminders and snooze
- Help Desk Management
- IT Asset Management
- Inbox Queue Management
- Incident Management
- Interaction Tracking
- Inventory Management
- Issue Tracking
- Knowledge Base
- Knowledge Base Management
- Known Issue Management
- Live chat system
- Macros
- Multi-Channel Communication
- Multiple Brands Products
- Network Monitoring
- Online Activation
- Online Forums
- Problem Management
- Real Time Chat
- Real Time Comparisons
- Release Management
- Requirements Review
- Saas help desk software
- Self Service Portal
- Service Catalog Management
- Service Desk (ITIL ITSM)
- Service Level Agreement (SLA) Management
- Service Level Management
- Share Emails in Gmail
- Shared Gmail Labels
- Shared Mailboxes
- Social Media Integration
- Software Metrics
- Surveys & Feedback
- Third Party Integration
- Ticket Management
- To-Do List
- Agent Scheduling
- Assignment Management
- Automatic Chat Translation
- Automatic Greetings
- Call Me Option
- Canned Responses
- Chat History
- Chat Widget
- Co-Browsing
- Conversation Notes
- Customized Branding
- File Sharing
- Geo Targeting
- Geo Targeting
- Google Analytics, Webmaster & Sitemap
- I Spy
- Knowledge Database
- Labels
- Multi Website Support
- Offline Form
- Persistent Chat
- Personal Greetings
- Pre and Post Chat Forms
- Proactive Chat
- Proactive Invitations
- Real Time Monitoring
- Screen Sharing
- Shortcut Messages
- Social Media Integration
- Supervise Chats
- Third Party Integration
- Transfers / Routing
- Visitor Tracking
- Visitor banning
- Website Visitor Tracking
ClickDesk pricing model : Yearly,Monthly,Onetime(Perpetual License)
ClickDesk is Online Software.
Yes
ClickDesk offers Phone,Email,Live Chat,Online (Ticket) support.
ClickDesk provides Video Guides,Blogs,Webinars,Infographics,Case Studies for the software training.