[24]7 Customer Journey Analytics
By [24]7 Customer Journey Analytics
Onetime(Perpetual License)
Not Available
Platform:
Customer Journey Analytics software is available 24/7 to help businesses understand complex customer journeys and identify where things go wrong and how they can improve. With simplified root cause analysis and interactive visualisations, you can quickly activate change.
[24]7 Customer Service Analysts can use Journey Analytics to graphically slice, dice, and click to learn how to promote digital adoption, what drives repeat calls, and more. A suite of tools lets you manage human and bot interactions across digital and voice channels. You can modernise voice calls with [24]7 Active Share by empowering agents to provide graphically rich digital content directly to customers.
[24]7.ai Engagement Cloud allows you to quickly design, manage, and deploy the leading conversational AI apps on a single platform. [24]7.ai also transforms customer service by empowering self-service automation and allowing customers to get what they want faster.
Pricing of [24]7 Customer Journey Analytics
[24]7 Customer Journey Analytics
USD 0
- Understand how customers interact across touchpoints
- See what is working and what is not
- Identify root cause of issues
- Understand how customers interact across touchpoints
- See what is working and what is not
- Identify root cause of issues
Key Features of [24]7 Customer Journey Analytics
- Conversion Tracking
- User Interaction Tracking
- Campaign Management
- Multiple Site Management
- Time on Site Tracking
- Alert Notifications
- Report Generation
- Goal Tracking
- Event Tracking
- Heatmaps
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Online (Ticket)
Customization:
No
Languages Support:
English
Who uses [24]7 Customer Journey Analytics
SMEs
Enterprises
Company Details
- Company Name: [24]7 Customer Journey Analytics
- Website: Visit Website
- Headquarter: San Jose, California United States
- Social Media:
Description
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[24]7 Customer Journey Analytics Video
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FAQ's
Q. Who are the main user group of [24]7 Customer Journey Analytics?
The user group of [24]7 Customer Journey Analytics are as follows :
- Enterprises
- SMEs
- SMEs
Q. How much does [24]7 Customer Journey Analytics cost?
[24]7 Customer Journey Analytics has 1 plans,
- [24]7 Customer Journey Analytics USD 0
Q. What are the main features of [24]7 Customer Journey Analytics?
The key featuers of [24]7 Customer Journey Analytics are as follows :
- Conversion Tracking
- User Interaction Tracking
- Campaign Management
- Multiple Site Management
- Time on Site Tracking
- Alert Notifications
- Report Generation
- Goal Tracking
- Event Tracking
- Heatmaps
Q. What pricing model does [24]7 Customer Journey Analytics support?
[24]7 Customer Journey Analytics pricing model : Onetime(Perpetual License)
Q. Is [24]7 Customer Journey Analytics is online or offline?
[24]7 Customer Journey Analytics is Online Software.
Q. Is customization possible in [24]7 Customer Journey Analytics?
No
Q. What type of support does [24]7 Customer Journey Analytics provide?
[24]7 Customer Journey Analytics offers Online (Ticket) support.
Q. What type of guides provided by [24]7 Customer Journey Analytics for training?
[24]7 Customer Journey Analytics provides Help Guides,Blogs,Video Guides for the software training.